How does my recipient redeem their Thnks?
- All you need to send a Thnks is your recipient’s email or phone number.
- Your Thnks will be sent instantly to your recipient where they can accept in one click, with no app download or account creations needed.
- For Thnks like Starbucks coffee, Panera Bread bagels, Chipotle Lunch and Krispy Kreme Donuts your recipient will be given a barcode that they can scan in-store to redeem at their convenience.
- For other Thnks which involve a physical delivery, including liquor, wine, snacks and curated boxes, your recipient will be prompted to input their preferred address, and their Thnks will be sent straight to their door!
- Your recipient will also have the option to donate the value of your Thnks to a charity of their choice if they prefer.
Can I send Thnks via social media or through my business or personal email?
In addition to being able to send Thnks instantly via email and SMS, you can now also use the Thnks mobile app to send via Twitter directly. Your gift will be sent instantly as a Twitter DM.
We have also recently launched a Google Chrome and Outlook extensions to allow you to send a Thnks directly from your email.
Do Thnks expire?
Once opened, Thnks will never expire so that you can redeem your Thnks at any future point in time. However, Thnks that remain unopened after 30 days will be expired and refunded back to the sender.
Can I send the same Thnks to multiple recipients?
- While we are all about personalization, we also recognize that some days you just need to reach out to 20 people quickly, and we want to make this as easy as possible for you. Our platform allows you to send a Thnks to as many recipients as you would like. There is no limit, and it works just like an email bcc.
- You will have the choice of creating personalized messages for each individual recipient or just sending one mass-message for all recipients. Please note we also have Thnks options that you can send to an individual for them to share with their team or a group e.g. “Coffee For The Team: 10 grande cafe lattes for your whole team to enjoy!”You can find these Thnks under our “For The Team” category.
Does Thnks work outside of the US?
Currently, only certain Thnks are redeemable outside of the US. If you are sending a Thnks to a client overseas, feel free to get in touch so we can check for availability in your recipient’s location. We are consistently working to expand our gift availability internationally.
Can I customize Thnks with my company branding?
Thnks can build custom Thnks templates with your company colors, logo and branding, as well as curate custom Thnks options and categories that best suit your workflow.