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Customer Engagement

 

Get Well:
A cup of SympaTea

“I’m sorry to hear you aren’t feeling well. I hope this helps brighten your day! Wishing you a quick recovery!”

 

Congratulations:
A bottle of premium wine

“Congratulations on your new bundle of joy! Here’s a little something to help you celebrate.”

 

Apologies:
Bakers’ Dozen Bagels

“I wanted to send through this small gesture to sincerely apologize for the misunderstanding, and hopefully help brighten your morning. I truly value your patience and support.”